FAQs

You may be experiencing depression, anxiety, lacking meaning in your life, or confused about the direction of your life. Trying to live with struggles, stress or relationship issues may be painful and isolating. It can also be difficult to carry that burden on your own. Seeing a counsellor or psychotherapist can help you live a more fulfilling life. You do not feel you have any major problems to seek counselling. You can use counselling/ psychotherapy for improving self-esteem, assertiveness and personal development.
Generally, counselling is shorter-term therapy based on addressing current life difficulties. Psychotherapy explores in depth how your personality (or psyche) and past experiences may be impacting your current difficulties, relationships and sense of the world. The training towards qualifying as a Counsellor or as a Psychotherapist can take slightly different routes however often will cover many of the same theoretical areas. It is not possible to have the title Psychotherapist without a Masters degree. The titles often depend on where your therapist is registered, the professional body that they hold registration with and where they completed their training.

You may be reading this wondering if the way you are feeling or acting is ‘normal’, if other people experience things the way you do, confused as to why you are behaving in a certain way or why a certain person, environment or scenario is causing you stress or difficulties. You may find yourself revisiting a particularly painful or traumatic event, loss or relationship. Something about the way you find yourself operating may no longer feel ‘right’ for you. You may be unsure exactly what you want to talk about with a therapist. There is no ‘wrong’ reason to seek the support of a therapist. If there is something specific you are looking for support with, you might like to visit, Areas We Work With, to view a list of presentations our therapists are experienced and able to support with. At Hackney Therapy House our therapists will offer you a non-judgemental, confidential and safe opportunity to explore your thoughts, experiences and difficulties. A therapist will want to try to understand things from your point of view but will not directly instruct you what to do next.

A fundamental part of therapy is the trust and relationship between you and your therapist and this takes time to build. It is important to ask questions and get a sense of how you feel in the room together (if working in-person). If the difficulties have arisen from a one-off event or life event that you feel is not connected to your deeper levels of understanding then you may require warm and empathetic, shorter-term therapy, such as person-centred counselling or solution-focused therapy such as CBT or coaching. If the difficulties you are experiencing seem to be emerging as a pattern or new physical symptoms, and you find yourself unable to understand your behaviour sometimes, longer term psychotherapeutic integrative counselling, psychodynamic or existential psychotherapy may be better suited. It is important you feel safe with your therapist yet challenged. Longer-term change will require work between you and your therapist and it may feel uncomfortable at times.

This will be discussed during your initial consultation or first session. Therapy is a collaborative endeavour that your therapist will offer their professional insight into. You may arrange sessions for a certain number of weeks and then, together with your therapist, review whether you require further sessions, or decide to bring sessions to an end. You may commit to therapy for a shorter period of time (6 to 8 weeks), decide to leave this open-ended or, that the issues you are exploring require longer-term therapy. On Our Therapists page, you will find more information on each individual therapist. The practitioners of Hackney Therapy House will create a safe environment for you to work through your difficulties, usually on a weekly basis.
Prices vary per therapist. Where availability allows, some of our therapists offer discounted or sliding scale rates dependent on your circumstances such as employment or education status, or for trainee therapists. Please enquire with individual therapists.
Most of our therapists are registered with private healthcare providers such as: Bupa, AXA Health, Aetna Global Benefits, Aviva, Healix Health and Vitality Health. Please enquire with individual therapists.
What you speak about in your therapy sessions remains private and confidential between you & your therapist. Your therapist will explain their confidentiality policy and important exceptions to this on your first contact/session.
We currently offer therapy in: English, Turkish, Polish, French and Italian. Please see Our Therapists pages for further information. Or send an email to our Referral Form, outlining your requirements.
Yes. Several of our therapists offer therapy to children, young people or young adults. Children under the age of 16 must be accompanied by an adult to Hackney Therapy House. There is a small waiting area outside the therapy rooms and a toilet downstairs for use while you wait for your child/dependent to complete their session.
Yes. We have therapists that provide family therapy, couples counselling, systemic therapy or marital therapy. Please see individual Our Therapists pages for details and rates.
Therapy is collaborative endeavour in which the relationship formed between you and your therapist is one of trust and confidentiality. You will decide together (we call this ‘contracting’) the basis for your working relationship. Your therapist will discuss boundaries, cancellation policies, professional and ethical policies they adhere to and your emotional and practical needs. In the first session you can discuss goals or expectations. Your therapist will encourage you to ask any questions, queries or concerns you may have about therapy Therapy requires trust for you to be honest and it is important in your first sessions that you take your time to speak with your therapist, you do not have to tell your life story or put everything into context in your first meeting. Your therapist is experienced in working with a variety of different people who express themselves in a variety of ways. It may take time to work out what feels ok for you.
If you are seeking therapy to explore traumatic and painful experiences your therapist may consult with you about what you are doing to keep yourself psychologically safe after your session ends. You may need to take some time to yourself in a safe place if painful emotions have emerged within your therapy, eg: some people find returning immediately to work after a therapy session difficult (particularly if working online). You may wish to integrate a walk, pause, or commute into your routine after a therapy session, or write down/ record what came up for you. Your therapist can support you with this. Your therapist is trained in how to bring each session to an end safely and it is up to you how you process your therapy as part of your day.

Hackney Therapy House provides space to qualified therapists offering a range of therapeutic services including counselling, psychotherapy and coaching. These are offered in person, online or on the telephone. Enabling you to find support for a wide range of issues and difficulties, with a therapist you feel comfortable with, who works in a way that suits you. We know that beginning this process and finding a therapist can be a daunting and confusing task.

We have compiled some of the most common queries and concerns about counselling and psychotherapy here.

You can find out more about each therapists’ way of working, training and specialisms from Our Therapists. Therapist profile click here to access the page… pages contain email addresses or contact details to enable you to contact therapists directly with any queries you may have, or enquire about availability.

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