Privacy Policy

For the purposes of this policy: ‘Us’ and ‘We’ refers to ‘the Hackney Therapy House website,’ staff that access the back end of the website and therapists that access information in enquiries generated through it.

Your privacy and confidentiality are crucially important to us at Hackney Therapy House and this includes your online privacy. We adhere to the General Data Protection Regulation (GDPR). This regulation in EU law on data protection and privacy aims to give you more control over your data and what happens to it.


Information we collect from you when you visit our website

It is normal for websites to collect and store some data, through ‘cookies’, in order to give you the most relevant user experience. Cookies enable website functions such as remembering online preferences to save you re-entering information on repeat visits. By clicking “Accept”, you consent to the use of all cookies. You can also customise these preferences or reject the use of some cookies. For further information on this we recommend checking your internet browser’s ‘help’ section.

Please note that our web server automatically records your IP address when you access our website. Your ISP (internet service provider) assigns IP addresses to every internet-connected device. We do not take responsibility for any breach of security or passing on of personal data originating from an IP address provided by your internet provider and remind website users that internet browsing can never be 100% free from risk. Any information shared through the Contact Us link, or through enquiry emails is held under GDPR regulations and is strictly not shared outside of the team of therapists at Hackney Therapy House.


Third Parties

We will not release or sell your information to third parties. Should there be any breaches with regard to your personal data this will be reported to the ICO (Information Commissioner’s Office) within 72 hours, together with a summary of the nature of the breach, the steps taken to reduce the risk to data subjects, and measures to prevent the breach from happening again.